domestic shipping

Select items are sourced and handmade. All items that are labeled “made-to-order” are custom-made. Please allow up to 1.5 weeks for your order to be completed. Once your item is ready, we ship it via USPS, that typically delivers within 3-5 business days. If you wish to expedite the arrival of your purchase, express shipping options are available for an additional charge. For urgent requests, do not hesitate to reach out to us for a rush order service, subject to a $30 fee plus applicable shipping costs.

Please make sure you read each item description. If your order is labeled "pre-order" in it's description box, please allow up to 1-2 weeks for processing and 2-3 business days for delivery. 

All orders may be tracked using the correct USPS tracking number given to you at checkout and/or in your email. Once your order is in the possession of USPS, it is no longer our responsibility from there. Please stay updated using your tracking number or contact your local post office for any concerns.

returns & exchanges

ANY items that are made-to-order are ALL SALES FINAL. For other items: After receiving your item, you have up to 7 days to contact us to receive a refund in the form of a store credit. Your store credit does not include shipment costs. We carefully inspect each item before it is packaged and shipped to you. In the event that a damaged package/product occurs once it has left our facility, we are not responsible. Please keep track of your order using the provided tracking number given to you at checkout.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.